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Global Experience, Locally Available

Making Space Consulting

What is Meeting Facilitation?

How good are your meetings? Do you get done what you want to do? Do your participants feel as if they’ve contributed to moving your organization, team, or project forward? Or is it always the same people spouting the same ideas, talking past one another and never really hearing or being heard?

Making Space Consulting focuses on helping you see where your meetings are serving your purposes and where there is room for improvement. Then we work with you to plan and design a series of facilitated workshops and learning events that clear out the barriers to the change you want, give your people the skills and understanding they need to make change happen, and create the climate where change can grow.

According to Doyle and Strauss, the meeting facilitator has three roles:

  • Get the group to focus on a common problem and a common process
  • Protect group members and make sure everyone participates
  • Remain neutral and build trust

Let’s look at each of these.

Making Space for the Agenda

If group members are each working on their own agenda, the group can’t get anything done. Facilitators from Making Space Consulting get everyone to agree that they all need to focus on one thing at a time, and then enforce that focus unless and until the whole group agrees to change it.

Making Space for Collaboration

Facilitators from Making Space Consulting create an environment where all are able to bring their ideas, talents, and imagination to bear on the issue. Just as important is that all will have their criteria, concerns, and constraints taken into consideration.

Making Space for Others

Often consultants, board members, managers, or other meeting participants will have some ideas for how to make the meeting run well. What they won’t have is neutrality – they will almost always have some content values. The meeting facilitator is the one person in the room who has no opinions about the content but has very strongly held values around the process by which the results are reached, and the way people treat one another during the process. Facilitators from Making Space Consulting will remain neutral and build trust with participants – a necessary precondition to being able to intervene in the process without being perceived as trying to control the outcome.

Making Space to Change Your Meeting Culture

Sometimes meetings happen the way they do out of habit – everyone thinks that the way they’ve always happened is pretty much the way they are supposed to happen. Making Space Consulting can help create a physical, social, and psychic environment that shouts, “This meeting is going to be different.” Within this environment, people are given a chance to talk about what frustrations in the past have led to their dysfunctional meeting behavior. Often a significant change in meeting culture results, which can be the first step to a more effective organization.

Types of Event

Each Event Includes

  • Situation Analysis
  • Design
  • Preparation
  • Delivery to up to 15 participants (rates higher for larger events)
  • Documentation
  • Up to two hours of local or telephone consulting to set objectives and requirements and do contracting per face day of facilitation (in addition to initial gratis hour for exploration)
  • Usual and customary materials and equipment
  • Up to one day of travel time per event


Usual and customary materials include:

  • Easels
  • Easel Paper
  • Markers
  • Posting medium (tape, pins, Post-it tape, Post-it easel paper, static pages as appropriate)
  • Reusable tabletop creativity devices
  • Name tags/tent cards
  • Participant handouts
  • Participant copies of documentation

Included in rates

Extra materials and equipment include:

  • Overhead or Computer projector
  • Screens
  • Video equipment
  • Video conferencing
  • Web conferencing
  • Electronic note taking
  • CASE or other graphics tools
  • Technographer
  • Tabletop creativity devices consumed or left with participants

Billed at Actual Cost plus 10%